Project Paused
Studio shows this error when the project is paused. While a project is paused, you cannot save changes, and the project’s GraphQL API, automations, and agent chat are stopped.
Pausing is a project setting. It is not a problem with your browser, your login, or the Studio app.
Why a Project Is Paused
A Pro project can be paused for one of these reasons:
- Someone paused it on purpose. Project owners can pause a project from Settings → General so it stops using paid on-demand usage.
- The project reached its fixed monthly limit. If On-Demand Usage is set to Fixed, Flexkit pauses that project when its on-demand overage reaches the monthly limit.
- On-demand usage is disabled. If On-Demand Usage is set to Disabled and the project uses its included Pro allocation, Flexkit pauses the project instead of charging overage.
On-Demand Usage is per project. Pausing one project does not pause other projects on the same team.
Free projects that reach their included limits become read-only. They are not paused.
What You Can Do
If you are not a project owner or billing admin, ask one of them to restore access.
If someone paused the project on purpose, a project owner can:
- Open the project in the Flexkit dashboard.
- Go to Settings → General.
- Choose Unpause Project.
If the project was paused by on-demand usage, Unpause Project is disabled. A project owner or billing admin should:
- Open the project in the Flexkit dashboard.
- Go to Settings → On-Demand Usage.
- Raise the Fixed monthly limit, or switch the monthly limit to Unlimited.
If On-Demand Usage is Disabled, they can switch to Fixed or Unlimited, or wait for included usage to reset.
After access is restored, refresh Studio and continue working as usual.