Project Paused

Studio shows this error when the project is paused. While a project is paused, you cannot save changes, and the project’s GraphQL API, automations, and agent chat are stopped.

Pausing is a project setting. It is not a problem with your browser, your login, or the Studio app.

Why a Project Is Paused

A project can be paused for one of these reasons:

Someone paused it on purpose. Project owners can pause a Pro project from Settings → General so it stops using paid on-demand usage.
The project reached its fixed monthly limit. If On-Demand Usage is set to Fixed, Flexkit pauses that project when its on-demand usage reaches the monthly limit.
On-demand usage is disabled. If On-Demand Usage is set to Disabled and the project uses its included Pro allocation, Flexkit pauses the project instead of charging for more.
An invoice has been unpaid for three weeks. Flexkit pauses every project of the team, including Free projects, until the invoice is paid. See failed payments.

On-Demand Usage is per project. Pausing one project for usage doesn’t pause other projects on the same team.

Free projects that reach their included limits become read-only. They are not paused. A Free project without activity for a week hibernates instead.

What You Can Do

If you are not a project owner or billing admin, ask one of them to restore access.

If someone paused the project on purpose, a project owner can:

Open the project in the Flexkit dashboard.
Go to Settings → General.
Choose Unpause Project.

If the project was paused by on-demand usage, Unpause Project is disabled. A team owner or billing admin should:

Open the project in the Flexkit dashboard.
Go to Settings → Spending.
Raise the Fixed monthly limit, or switch the monthly limit to Unlimited.

If On-Demand Usage is Disabled, they can switch to Fixed or Unlimited, or bring usage back under the included allocation. See spend management.

If an invoice is overdue, unpausing isn’t possible. A team owner or billing admin should open the team’s Billing page and pay the overdue invoice, or add a working card, which pays it automatically. The project is restored as soon as the invoice is paid.

After access is restored, refresh Studio and continue working as usual.