Try the sample store
This tour uses Aven Living, the sample furniture and homeware store you get when you create a project from the commerce starter with the sample store switched on. Its data has a few problems planted in it: low stock, a product with many returns, missing translations, overdue support tickets. Each step takes a couple of minutes.
If your project has your own data instead, follow the same steps with questions about your business.
Ask a question
Open AI in the app rail. Above the composer, Studio suggests questions the sample store can answer. Pick one, or type your own:
- “Which variants are running low on stock, and what is already on order?”
- “Why are Orb Pendant Lamps being returned? Look at the returns, reviews and support tickets.”
- “Show last month’s revenue by market and sales channel.”
While it works, the agent shows each step it takes: the data it searches, the queries it runs, the documents it reads. Open a step to see exactly what it looked at. Answers can include tables and charts, and the agent can export the data as a CSV file or write a report when you ask for one.
Check the answer
Open Desk, the record editor, and find a record the agent mentioned, for example with the search in the navbar. In the record, choose View in Graph to see what it is connected to: its brand, categories, variants, orders and reviews. Checking a few answers this way is the quickest way to learn how far you can rely on them.
Let the agent make a change
Ask for a change, for example: “Which products are missing prices, titles or SEO copy in the UK or US? Fill in the missing titles.” The agent never changes data silently. It shows a card with every record and field it wants to change, and waits. Choose Approve to apply it, or Reject and say what should be different.
Open one of the changed products in Desk afterwards to see the new values. See approvals for how approvals work and who decides them.
Use your documents
The sample store comes with a few business documents, such as a supplier agreement and a campaign plan, in the Knowledge app. Ask “Summarize our supply agreement with Bosco Furniture and what it means for purchase order PO-1042.” The answer cites the documents it used.
Add your own manuals, contracts and price lists in Knowledge, and the agent uses them alongside your data.
Connect a tool you already use
Ask something that needs another service, such as “Draft an email to Bosco Furniture about purchase order PO-1042.” If the service is not connected yet, the agent shows a connect card in the chat; connect your account and the agent continues. You can also browse every available service in AI → Plugins. See plugins.
Turn it into an automation
When a question is worth asking every week, let the agent do it on its own. Ask: “Every Monday at 8:00, check which variants are running low and summarize what needs reordering.” The agent proposes an automation with its instructions and schedule; approve it, then find it in AI → Automations, where you can run it once to try it and see every run in Run History.
Changes an automation wants to make wait for your approval in Activity, just like in the chat, unless you allow it to apply them on its own. See automations.
Where to go next
- Bring in your own data: ask the agent to change the data model for what you sell, or import records.
- Invite your team so everyone works from the same data.
- Teach the agent how your business works with skills and memory.
- Use Flexkit from Slack, Microsoft Teams, or AI tools such as Claude through MCP.
The sample records are ordinary records. When you are ready to work with your own store, create a new project from the commerce starter with the sample store switched off.